Pool & Beach

We hope you’ll have a great time enjoying the pool and beach areas. Here are a few things to keep in mind:

• The pools are open from 08:00-20:00 A lifeguard/pool attendant will be on duty. Please follow his/her safety rules at all times.
• The pools are closed from 20:00-08:00 for cleaning and safety reasons. Do not use the pools at this time.
• Not sure how deep the pool is? The depth is shown on the edge of the pool.
• Do not use oversized toys, pool rafts and floats in the pools. When in doubt, please ask the lifeguard/pool attendant.
• Do not reserve sunbeds with clothing/towels/etc. Hotel staff will proceed every morning with removing all items on the sunbeds.
• Cups, bottles and any glasses are not permitted in the pool / sunbed area for security reasons.
• Please be careful when walking in the areas around the pools as they can be slippery.
• Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
• Please place the used towel in the basket in your bathroom and we will change them.
• You can also bring your used towel to our Reception to exchange for fresh ones directly.

Read more about the pool & beach safety information here.

Shuttle Bus to Maspalomas

As our guest, you can ride our free beach shuttle bus to Faro Maspalomas. Tickets are available at Reception.

  • To the beach: 09:20 / 09:45 / 10:45 / 12:00
  • Back to hotel: 14:30 / 15:30 / 16:30 / 17:30